Call Centre Agent/Personal Move Assistant (Remote) at Spicerhaart, Colchester – Apply Now

Are you looking for a rewarding career in customer service, sales, and property management? Spicerhaart, one of the leading estate agency groups in the UK, is hiring a Call Centre Agent/Personal Move Assistant (Remote) in Colchester. This exciting opportunity offers competitive pay, uncapped commission, career growth, and the chance to become part of a dynamic, client-focused team.

Whether you’re passionate about property, eager to work in a fast-paced environment, or searching for remote call centre jobs in the UK, this role could be your gateway to success.

About Spicerhaart

Spicerhaart is one of the UK’s most respected and fastest-growing estate agency groups. With well-known brands such as haart, Felicity J Lord, Chewton Rose, Haybrook, Howards, butters john bee, and Darlows, Spicerhaart covers the entire property journey—from sales and lettings to conveyancing, legal services, and mortgage advice through its sister company, Just Mortgages.

The group is committed to innovation, diversity, and professional growth, making it a top employer for those looking to build a meaningful career in estate agency and customer service.

Job Title

Call Centre Agent / Personal Move Assistant (Remote)

Location

Colchester, Essex (Remote with in-office support when required).

Employment Type

Full-time, Permanent.

Salary and Benefits

• Base Salary: £24,000 – £25,500 per year (depending on experience).

• Uncapped Commission: Earn more based on performance.

• Total Potential Earnings: Competitive package with bonuses.

• Additional Benefits Include:

  • Company pension scheme

  • Health & wellbeing programme

  • Employee discounts

  • Free parking and on-site parking

  • Company events and team building activities

  • Referral programme incentives

This is not just another customer service job—it’s a chance to grow in the property industry while being rewarded for your hard work and dedication.

What You’ll Be Doing

As a Personal Move Assistant at Spicerhaart, you’ll play a key role in connecting clients with their property goals. Your responsibilities will include:

• Managing inbound and outbound calls: Handling high volumes of phone calls, web chats, and emails with professionalism.

• Registering client details: Accurately entering information into company systems.

• Coordinating with in-branch teams: Scheduling property viewings and valuations.

• Administrative support: Assisting with data entry and office tasks.

• Customer engagement: Delivering excellent service to enhance client satisfaction.

• Team collaboration: Working with colleagues to meet performance targets and provide top-quality service.

This role blends customer service, telesales, and administration, making it an exciting opportunity for those who enjoy variety in their workday.

Working Hours

This is a 40-hour per week position. Spicerhaart offers flexible shifts with different patterns, such as:

• Sunday to Thursday: 9 AM – 6 PM

• Tuesday to Saturday: 9 AM – 6 PM

• Monday to Friday: 11 AM – 8 PM (with 1 in 3 Saturdays, and a day off in lieu).

Shift allocation will be confirmed at the end of the recruitment process depending on business needs.

What Spicerhaart is Looking For

To succeed as a Call Centre Agent/Personal Move Assistant, you should have the following qualities:

• Ambitious and motivated – Thrives in a target-driven environment.

• Customer-focused – Strong passion for delivering excellent service.

• Communication skills – Outstanding telephone manner, verbal and written communication.

• Resilience – Able to work under pressure and meet deadlines.

• Organisation – Good time management and multitasking ability.

• Tech-savvy – Comfortable using computers, CRM systems, and typing quickly.

• Sales-driven mindset – Confidence in engaging customers and promoting services.

• Proven customer service background – Previous experience in a call centre job, telesales, or client support role is an advantage.

This is a great role for individuals who want to combine customer service skills with opportunities for sales growth and career progression.

Why Join Spicerhaart?

Spicerhaart isn’t just offering a job—it’s offering a career pathway. Here’s why you should apply:

1. Competitive Pay + Uncapped Commission

With a starting salary of up to £25,500 plus uncapped commission, your earning potential is unlimited.

2. Career Development and Training

Through Spicerhaart’s Elevate Scheme, you’ll gain access to structured training, mentorship, and opportunities for promotion. In just two years, you could become a qualified estate or letting agent.

3. Work-Life Balance

With flexible working hours and the option to work remotely, you can enjoy a career that fits around your lifestyle.

4. Supportive Work Culture

Spicerhaart values diversity and inclusion. You’ll work in a supportive environment where individuality is celebrated, and employees are encouraged to thrive.

5. Industry-Leading Experience

You’ll gain experience in property sales, customer service, and administrative management, all while working with one of the UK’s top estate agencies.

Who Should Apply?

This role is ideal for:

• People with call centre or telesales experience looking to transition into the property industry.

• Graduates or job seekers passionate about customer service and sales.

• Individuals in Colchester or surrounding areas who want a career with long-term growth.

• Anyone seeking remote customer service jobs in the UK with competitive pay.

About Spicerhaart’s Diversity & Inclusion Commitment

Spicerhaart welcomes applicants from all backgrounds. The company is proud to foster an inclusive culture where everyone has equal opportunities. If you need adjustments during the recruitment process, their Talent Team is ready to help.

Right-to-Work Requirements

To apply for this position, you must have the legal right to work in the UK. Applicants will need to provide:

• A valid passport or birth certificate

• Proof of address

• National Insurance Number

How to Apply

If you’re ready to take the next step in your career and join Spicerhaart’s dynamic team, here’s how to apply:

📧 Send your CV to lesley.miller@spicerhaart.co.uk
📌 Or apply directly via the company’s careers portal.

Office Location:
Spicerhaart, Colwyn House, Sheepen Place, Colchester, CO3 3LD

You May Also Want To Apply For;

• Call centre jobs in Colchester

• Remote customer service jobs UK

• Personal Move Assistant careers

• Estate agency jobs in Essex

• Remote telesales opportunities UK

• Work from home customer service jobs

• Jobs with uncapped commission in the UK

• Spicerhaart careers Colchester

FAQs About the Call Centre Agent Role

1. What is the salary for the Call Centre Agent/Personal Move Assistant role at Spicerhaart?

The base salary ranges from £24,000 to £25,500 per year, plus uncapped commission based on performance.

2. Is this a remote job?

Yes, this role allows remote work, but you must be located near Colchester for training and occasional in-office work.

3. What skills are required?

You need strong communication, customer service, organisational, and sales skills, along with basic computer knowledge.

4. Do I need experience in property to apply?

No. While property experience is helpful, it’s not required. Training is provided, and candidates with call centre, telesales, or customer service backgrounds are encouraged to apply.

5. What are the working hours?

This is a full-time job (40 hours per week) with flexible shifts, including weekends.

6. What career growth opportunities are available?

Through Spicerhaart’s Elevate scheme, you can progress to roles such as estate agent, letting agent, or senior customer consultant within two years.

7. How do I apply for the job?

You can apply by sending your CV to lesley.miller@spicerhaart.co.uk or by applying online through Spicerhaart’s careers portal.

Final Thoughts

The Call Centre Agent/Personal Move Assistant (Remote) role at Spicerhaart in Colchester is a fantastic opportunity for anyone seeking a customer-focused career with real growth potential. With competitive pay, uncapped commission, and a pathway into the property industry, this position is ideal for ambitious individuals looking to thrive in a dynamic environment.

If you’re passionate about customer service, sales, and property, this could be the career move you’ve been waiting for.

👉 Apply today and start building your future with Spicerhaart.