Customer Service Representative Philippines (Work from Home) at Persona | Apply Now

Are you based in the Philippines and looking for a high-paying remote job in customer service? The Customer Service Representative (Work from Home) role at Persona is now open to qualified professionals who want to work remotely, earn a stable income, and build a global career in customer service.

If you enjoy helping people, solving problems, and want a flexible schedule, this remote customer service job for Filipinos at Persona may be your next big opportunity.

🌐 About Persona

Persona is a fast-growing, U.S.-based company that provides top-tier executive support, virtual assistance, and customer service to clients worldwide. The company specializes in pairing talented remote professionals with clients in tech, healthcare, e-commerce, finance, and more.

With an emphasis on remote work, Persona is hiring customer service representatives in the Philippines to provide chat, email, and phone support to their growing client base.

This work-from-home role offers full-time hours, career advancement opportunities, and competitive pay in USD — making it a perfect choice for those seeking legit work from home jobs in the Philippines.

📌 Job Title: Customer Service Representative (Remote, Philippines)

• Company: Persona

• Location: Philippines (Remote)

• Job Type: Full-Time, Work from Home

• Industry: Customer Support / BPO / Virtual Assistance

• Salary: $1,000–$1,500/month

• Currency: USD (Paid via PayPal or Direct Transfer)

• Start Date: Rolling Applications – Apply Now

🔑 Key Responsibilities

As a remote customer service representative for Persona, you’ll be responsible for managing customer interactions professionally and efficiently. Your duties include:

• Handling customer inquiries via live chat, email, and phone calls

• Resolving product or service problems in a timely manner

• Maintaining accurate customer records and documentation

• Providing product recommendations and upselling when necessary

• Meeting performance targets (response time, satisfaction scores, etc.)

• Collaborating with other remote team members via Slack or Zoom

• Escalating complex issues to higher-level support

The job is fully remote and tailored for people in the Philippines looking for work from home customer service jobs.

📝 Job Requirements

To qualify for the Customer Service Representative (Remote, Philippines) at Persona, you must meet the following:

• Fluent English communication skills (both written and spoken)

• Previous customer service or call center experience (minimum 1 year preferred)

• Typing speed of at least 45 WPM

• Stable high-speed internet connection (min. 25 Mbps)

• Own computer/laptop (Windows or Mac) with webcam

• Quiet workspace for taking calls and meetings

• Strong problem-solving and empathy skills

• Familiarity with tools like Zendesk, Freshdesk, Intercom, or Gorgias is a plus

• Willing to work US hours or graveyard shifts

💵 Salary and Perks

Here’s what you’ll get with this remote customer service job in the Philippines:

🌟 Why Work for Persona?

Here’s why Filipinos love working remotely for Persona:

1. Earn in USD

Get paid in dollars and enjoy a higher exchange rate value while living in the Philippines.

2. Fully Remote

No commuting. Work from the comfort of your home, save time, and reduce transportation costs.

3. Career Growth

Persona offers regular training and promotes high performers to team leads, trainers, or QA roles.

4. Supportive Culture

Work with a global team of professionals who value respect, growth, and work-life balance.

5. Reliable Pay

Persona is known for on-time payments, transparent policies, and strong support for its Filipino team.

🧠 Skills You’ll Use

• Active listening and communication

• Time management and multitasking

• Problem-solving and critical thinking

• Familiarity with remote support platforms

• Empathy and emotional intelligence

Whether you’ve worked in a BPO, freelancing, or virtual assistant role before, this job helps you level up your skills in the remote customer service space.

🚀 How to Apply

Ready to apply for this high-paying remote customer support job at Persona?

Steps to Apply:

1. Go to the official Persona Careers Page

2. Look for “Customer Service Representative (Philippines)”

3. Fill out the online application form

4. Upload your resume and cover letter

5. Complete any tests or skills assessments

6. Wait for the interview email

💡 Pro Tip: Highlight your customer service experience and typing skills. Mention tools like Zendesk or Intercom if you’ve used them before.

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❓ Frequently Asked Questions (FAQs)

Q1: Is the job only for people in the Philippines?
Yes, this role is open only to residents of the Philippines.

Q2: How much is the monthly salary?
The pay ranges from $1,000 to $1,500 USD per month, depending on experience.

Q3: Is this a voice or non-voice job?
It includes both voice (calls) and non-voice (chat/email) support duties.

Q4: Is training provided?
Yes. Persona provides paid onboarding and training for all new hires.

Q5: Are part-time roles available?
No. This is a full-time remote position requiring 40 hours per week.

🎯 Final Thoughts

The Customer Service Representative (Work from Home) role at Persona is an excellent opportunity for professionals in the Philippines who want a stable remote job, earn in dollars, and build a future in virtual customer support.

If you’re looking for a legit online job in the Philippines that offers a good salary, flexible hours, and long-term career growth — don’t miss out on this one.

👉 Apply now on www.personatalent.com and start working from home today.